October 2024
Dear Valued Customer,
We appreciate your business and the opportunity to collaborate with you over the past year.
The instability of the external market conditions and their impact on Philippines persist, and pressure continues to be felt across the industry and the businesses that serve it. As a result, the pressure combined with the volatility of raw materials and transportation costs has further driven up our operating expenses since our last price update.
We value our partnership and have been trying to balance out those increases but given the continued pressure, Hilti is no longer in a position to maintain the current price structure and hence we need to revise our prices with effect from December 1, 2024, given that various product groups are impacted to different degrees, our list price increases are carefully adjusted at product level, with an aggregated price increase of 5%-7% including repair freight charges and spare parts.
We recognize the difficulties you and the industry are facing and remain committed to supporting you with our innovative, safe, and effective Hilti solutions to help secure your competitive advantage.
We also understand this change adds additional pressure to your business and therefore we want to provide you with notice to allow you to manage your costs and forecast.
Should you have any questions or need further information, please do not hesitate to contact your dedicated Hilti Account Manager or our Customer Service Hotline at +632-8784 7100.
Sincerely,
Ann Bernardino-Lim
General Manager
Hilti Philippines, Inc.