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COVID-19 Update

Updated April 7, 2020

Due to the extension of the Enhanced Community Quarantine until April 30, the Hilti head office, the Hilti Store, and the Tool Service Center will remain closed.

For Metro Manila customers, customer pick-up at Hilti's Warehouse is now possible. Deliveries have also been allowed but limited to orders that are considered essential business (i.e. quarantine facilities construction, elevator companies, other essential related construction activities).

For Visayas and Mindanao customers, we will keep you notified once operations can be resumed.

Updated March 17, 2020

At Hilti Philippines, no matter the situation, our number one priority remains the safety and well-being of our team members and customers. Due to the Enhanced Community Quarantine, we have closed the Hilti head office, the Hilti Store, the Tool Service Center, and suspended all deliveries.

We are also working very hard on finding innovative ways to support you in this enhanced community quarantine period and we will be in touch regularly.

We assure you that we are monitoring the situation closely and will keep you informed when we can resume full operations in line with government directives. If you need any assistance do not hesitate to contact us.

WHAT CAN YOU DO TO ENSURE THE HIGHEST POSSIBLE LEVEL OF SERVICE?

  • Order whenever possible through our Website
  • Our Sales and Engineering teams are also equipped to handle meetings remotely via phone, Skype, and manage queries through our digital platform AskHilti to suit your preference. There are also webinars conducted to digitally support your concerns.
  • Our Customer Service team is still reachable via email from Monday - Friday, 08.00 am - 05.00 pm. 

Contact our Customer Service

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Hilti's business operations during Enhanced Community Quarantine Find out the latest update

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